Frequently Asked Questions

Can I trust shopping online with Brown Sugar?

Brown Sugar was established in 2009 and is an authorised stockist of all the brands stocked. We cannot legally sell top notch brands without being authorized. Read our Google reviews here and our Facebook reviews here.

Does Brown Sugar offer lay-bys?

Lay-bys - are only offered in-store. You can find our store locations here. 40% deposit with 3 months to pay.

What's the cost on your Delivery & Return?

All items above R1000 are eligible for free delivery & returns anywhere in SA.

Delivery fees will be calculated at checkout depending on your location. It will also indicate when you can expect your delivery to arrive. Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. We, unfortunately do not accept international returns/exchanges.

How can I get in-touch with Brown Sugar?

For order enquiries, please WhatsApp 081 403 9625 or e-mail us at hello@brown-sugar.co.za.